Thank you for choosing Truly Regenerative. We are committed to delivering our high-quality organic products to you promptly and efficiently. This Shipping Policy outlines the procedures, methods, and timelines for shipping your orders. By placing an order on our website, you agree to the terms laid out in this policy.

Order Processing

Timeframe

Orders are typically processed within 1-3 business days. Processing times may extend during peak seasons or special promotions due to higher volumes.

Confirmation

Once your order has been processed, you will receive an email confirmation containing tracking information for your shipment.

Shipping Methods and Costs

Domestic Shipping

We offer various shipping methods for domestic orders:

• Standard Shipping (3-7 business days)
• Expedited Shipping (2-3 business days)
• Overnight Shipping (1-2 business days)

Shipping costs are calculated at checkout and based on the order's size, weight, and destination.

International Shipping

We also provide international shipping options. Please note that international orders may be subject to customs duties and fees, which are the customer's responsibility.

Tracking

A tracking number will be provided in the order confirmation email, allowing you to track your package's status and estimated delivery date.

Delivery

Address Accuracy

Please ensure the accuracy of your shipping address to avoid delays or additional fees. Truly Regenerative is not responsible for any issues arising from incorrect address information provided by the customer.

Signature Requirements

Some orders may require a signature upon delivery. If you are unable to sign for the package, it may be held at a local carrier facility for pickup.

Damaged or Lost Packages

If you receive a damaged package or your package is lost in transit, please get in touch with our customer service immediately for assistance.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return and Refund Policy.

Contact Us

Feel free to contact us for any questions or concerns regarding shipping.

Thank you for your support of Truly Regenerative. We look forward to fulfilling your order and appreciate your understanding of our Shipping Policy.